TRANSPORT.

 

The transportation cost is included in the cost of the order, unless it exceeds an amount of 100 € (Except shipments outside Spain/Portugal) or for store pickup  is selected.


The customer can see this cost before confirming your order and choose to continue or cancel it. The customer service department of Pescabass will address management and tracking shipments, although customers will be provided with tracking numbers to customer verification of status of the shipment.

Shipments with value lower than 15 € will be arranged by Mail Service


All products offered are available in stock so that all orders for which payment has been verified before 16:00 pm, will be shipped  the same day.


RETURNS: Customers not satisfied with the product.

 

The deadline to request a refund is 15 calendar days from receipt of the products. You'll need to contact us either by email (info@pescabass.com) or by calling + 34 91 870 40 51 along customer service time table


For refund of the products is essential that they are in the original packaging and accessories and documentation retain. The shipping cost will be deducted and collected the amount to be repaid once verified the condition of the goods returned by the same means by which the payment was made. Pescabass arrange collection of products with the same medium with which they were sent.



RETURNS: Products under warranty or erroneous.


All products are subject to the warranty of two years from the date of invoice and warranty terms set by law.


For return of defective items simply contact us either by email (info@pescabass.com) or by calling +34 91 870 40 51 between the hours of customer service. For the replacement or repair is essential to send a copy of the invoice Pescabass.


Pescabass be responsible for the collection, repair or replacement of defective or wrongly sent.


If the manufacturer determines that damage to the product are the result of wear and tear or misuse given to it, it will be necessary to pay the costs before returning the product.


Pescabass - Your fishing shop online specialised in Black bass. 

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